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Shipping & Returns

Return and Exchange Policy:

Returned items are subject to a 30% restocking fee. Please do your best to order the correct item for your particular application. If you have any questions regarding fitment of an item, please contact us. (Item cannot be used or installed, must have original packaging/tags and no more than 20 days from the date you received the item.)
If you are not satisfied with your purchase, please request an RMA Number at 888.598.1151 or sales@powerhouseperformancecycle.com for any eligible item. All products returned must be in new, unused condition with all packaging and tags included. Once the items opened and/or are installed on the bike we are unable to take them back. Eligible returns or exchanges must be arranged within 20 calendar days from shipping date. Buyer assumes responsibility for any return shipping fees incurred upon shipping item back to us.

No Returns or Exchanges On:
  • Electrical items where the box has been opened and or the part has been installed. (If the part was defective that would be handled under the manufacturers warranty).
  • Fiberglass parts, including bodywork, undertails, and huggers.
  • Used merchandise of any sort. Please make sure the items are in the same condition you received them in. If you install the parts or ride in the gear at all it is used and cannot be resold.
  • Special order items and or any item made to a custom spec (custom size, color etc...)
  • Stunt Parts - most stunt parts are custom made and/or made as they are ordered. All stunt specific parts sales are final.
Tires & Tools:
  • Tires may be exchanged if unused. We do not refund or credit the actual shipping we paid to get the tires to you.
  • Any tools removed from the original package may not be returned.
  • Any part that shows signs of being installed may not be returned.
Order Modification & Cancellation:

If you change your mind and need to change your order, move fast as we turn orders around quickly. Orders may not be changed, cancelled or modified once they have been sent to the warehouse.

Warranty:

No warranty, written or implied is made on any products made or sold by Powerhouse Performance Cycle. All descriptions given by Powerhouse Performance Cycle as to function are for reference only and are not a guarantee. Powerhouse Performance Cycle cannot assume any responsibility for personal injury, labor or other injury arising out of the use of any product manufactured or sold. Powerhouse Performance Cycle shall not, under any circumstances, be liable for any special, incidental or consequential damages, including but not limited to damage or loss of goods or claims of customers of the purchaser which may arise and or result from the sale, installation or use of these products. By purchasing or installing the product, the purchaser agrees to all of these terms. For further warranty information, please see further documentation from the manufacturer of your product. All product warranty is the sole responsibility of the manufacturer. Powerhouse Performance Cycle will assist you with any warranty claim to the best of its ability as customer service is our top priority. All items that are returned to PPC for manufacturer warranty consideration must have shipping paid to and from our warehouse.

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